After experiencing numerous issues with a news monitoring service provider that posed significant risks to our business in terms of potentially damaging client trust, we made the decision to switch to ROI Africa mid-2015.
I have been impressed from the start with the level of service provided by the ROI system, but even more so with the professionalism continuously displayed by the entire support staff. Our queries are always addressed with speed and efficiency, and we feel truly cared for as team, even though we are not the biggest client of ROI Africa.
I have been recommending ROI Africa to peers and clients for the past year, and will continue to do so. Tonya and her team understand the impact of the service they deliver; it shows in everything they do.
Juanita Vorster (Owner: At That Point PR agency)