Tongaat Hulett has been a client of ROi Africa since February 2014, with them providing online, print and broadcast media monitoring services.
We find their offering to be good value for money and their online search tools allows us to comprehensively monitor developments in a wide range of areas affecting our organisation. The newsletter tool allows us to customise who in the organisation receives what information and when, and we currently have over 25 different newsletters to various team members across the 6 countries in which we operate.
Their service and response time is very good, and the online portal allows you to take control of managing your media monitoring, including allowing you to edit your keywords and manage exclusions. ROi is the best media monitoring service provider we have dealt with – they look for ways to help meet our expectations and timeously address any problems. We would recommend ROi Africa as a media monitoring service provider.
Virginia Horsley (Communication Officer: Tongaat Hulett Ltd)